Online etiquette

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Synapse C’s presence on social media and other digital discussion platforms is intended to allow for dynamic and enriching exchanges about the company’s services, news and concerns.

Users interacting on an unrelated topic will be directed to the appropriate resource.

Comments on Synapse C’s publications are appreciated. The organization encourages discussion among all users interested in the company’s activities and culture in general.

To ensure this goal is met and discussions remain relevant and harmonious, certain rules apply.

Identity

Users who wish to use social media and other digital discussion platforms to interact with the company are required to identify themselves. Synapse C reserves the right not to publish a comment or answer a question if there is any doubt as to the identity of the author.

Impersonation or use of another person’s identity is not tolerated.

Rules of Conduct

Content posted by Synapse C on social media and other digital discussion platforms is open to all.

Synapse C does not condone the posting of content that is illegal, inappropriate, obscene, offensive, defamatory, threatening, abusive or unrelated to Synapse C and reserves the right to remove such content at its sole discretion and without notice.

Synapse C expects users to avoid personal attacks, inflammatory language, or feuds with other community members.

In writing, capitalization is tantamount to raising your voice and can be interpreted as aggression, which is unpleasant for other users. For this reason, a message written in capital letters may be rejected.

Synapse C reserves the right to change its etiquette or to shut down any of its social media or digital discussion platforms without notice.

Content

Content posted by Synapse C on social media and other digital discussion platforms is about the company’s services, news and concerns. Off-topic comments may be moved or deleted without notice if Synapse C believes they interfere with the ongoing discussion.

Synapse C may moderate comments and questions. If comments or questions from users are posted, they are posted in their entirety. On some platforms, users may not be able to remove their posts once they are published.

It is possible to include a hyperlink in a comment, as long as it leads to a site or article directly related to the topic of the conversation.

Repeated posting of messages and posting the same comment more than once is detrimental to the conversation and will not be tolerated..

Authenticity of Information

Users must ensure that the content they post is authentic and does not infringe on the propriety, privacy or other rights of any third party.

Distribution

By posting content on Synapse C’s page, users grant Synapse C the free and unlimited right and permission to use and distribute their content for any purpose.

By posting on any social media or digital discussion platform, users understand that their comments are published on the web indefinitely and are indexed by Internet search engines.

Customer Service

For any problems related to the services offered by Synapse C to its clients, we suggest that users contact the organization directly by email or by calling (514) 742-8268.

Reporting Abuse

Users can report illegal content or behaviour found on a social media or digital discussion platform in writing to info@synapsec.ca.