Privacy policy

Terms and conditions of use

By continuing to access this site, you acknowledge that you have agreed to be bound by the terms and conditions set forth below. Please note that Synapse C may change these terms and conditions from time to time and therefore, you are strongly advised to review them whenever you use this site.


All materials published or otherwise accessible through this site, including but not limited to text, photos, images, illustrations, software and other materials, are protected by copyright and are the property of either Synapse C or the person named as the copyright holder, as the case may be. Unless otherwise specified, any form of reproduction, modification, redistribution, publication, transmission, transfer, sale, distribution, performance, display or exploitation of this site, in whole or in part, without the prior permission of the copyright holders, constitutes copyright infringement and may be subject to penalties.

Personal information

Synapse C uses the Google Analytics platform to analyze the use of its digital platform for statistical and site improvement purposes. The following information is collected via a cookie : your IP address, Internet service provider, day and time of visit, browser language, region or municipality as determined by IP address, browser type and version, operating system type and version, device type and model (phone, tablet, or computer), domain of previous site visited, address of pages visited on Synapse C sites, your activities (e.g., clicking, scrolling), and the date and time of your visit. This information may also be used by Synapse C to identify your device model (phone, tablet or computer), the domain of the previous site you visited, the address of the pages you visit on Synapse C sites, your activities (e.g., clicking, scrolling) on Synapse C sites, the point of origin (banner, email, social network, print publication, advertiser’s website) of your visit, the type of customer you are (e.g., individual, group, organization), the category of customer you are (e.g., residential or business), and the resolution of the screen of the device you are using.

This information may also be used by Synapse C to develop, improve or market products and services. This information is collected and stored by Google on servers that may be located outside of Canada. However, this information is not shared by Synapse C with outside parties except in limited circumstances as required by law or to enable a third party to perform functions on Google’s behalf (e.g., billing or data storage). You can manage cookies by following your browser instructions.

If you wish, you can prevent Google from collecting data about your use of the Synapse C website by downloading the add-on for your browser that disables Google Analytics.

No personal information is collected on this site without your consent. Your personal information will only be used for the purposes described on the site or for any other purpose authorized by a law of the province of Quebec or a Canadian law applicable in that province. The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

You will have the right at any time to request that such information be removed from Synapse C’s databases by sending a notice to the person responsible for personal information, Ms. Chloé Baril, at the following address: . However, any unsolicited material or information sent to Synapse C will be deemed to be non-confidential and may be used, reproduced, displayed, performed, modified, transmitted and distributed by Synapse C for any purpose.

Forms and interactivity

Your name and email address are collected through forms, if you choose to use them, namely the Measure C Digital Maturity Self-Assessment Form and the Contact Form.

We use the information collected for statistical and contact purposes only.

Warranty and liability

This site, its content and its functionality are provided “as is” without warranty of any kind, either express or implied. Synapse C makes every reasonable effort to keep this site current. However, errors, omissions and inaccuracies may occur. Synapse C assumes no responsibility for such errors, omissions or inaccuracies. Changes may be periodically made to the information provided on this site.

You also understand that Synapse C makes no warranties or representations as to: the accuracy, timeliness, or completeness of the content; the compatibility of the site with the visitor’s equipment or computer systems; that the site will operate safely and without interruption, delay, omission or loss of information, or that the site will not contain contaminants or other harmful components that may damage the visitor’s computer systems; or that the site will meet the visitor’s needs and expectations.

In order to take full advantage of the site, you may be required to install security software or devices on your computer systems at your expense.

Synapse C is not responsible for any damages or inconvenience caused by the use, interruption, inaccessibility or nonfunctioning of its website.

Links to other sites

This site contains hyperlinks to websites operated by third parties. These links are provided for your information only. The contents of, and links to such sites, any changes to such sites, and any products or services provided on such sites are not endorsed, controlled or authorized by Synapse C. Synapse C is not responsible for any content, products or services on third-party sites, unauthorized hyperlinks on its site, compatibility issues with your computer equipment and systems, computer viruses that may arise from the use of third-party sites or inadequate data protection on those sites, and the collection, use and disclosure of your personal information on those sites.

Synapse C may change, add or remove any hyperlinks posted on its site at any time.